Business Development Specialist

About the Opportunity

On behalf of our client, we are hiring a Business Development Specialist to support their global expansion and strategic sales initiatives. Our client is a pioneering eCommerce agency with nearly two decades of expertise, recognized as a premier partner for platforms such as Adobe Commerce, Shopify, and BigCommerce, and currently part of the globally expanding BSS Group ecosystem.

Joining the team as a Business Development Specialist, you will work in direct alignment with the Managing Director to identify and capture high-impact growth opportunities across the UK, EU, and US markets. You will play a vital role in driving revenue through consultative solution selling, standardizing sales processes for better conversion, and representing the brand at international industry forums to build long-term global partnerships.

Key Responsibilities

• Global Lead Generation: Proactively identify, develop, and qualify new lead sources within the UK, EU, and US markets, focusing on high-value, scalable growth opportunities.
• Brand Ambassadorship: Represent the company at international conferences and business events to establish brand authority and actively acquire high-quality leads.
• Strategic Market Analysis: Perform continuous research on market trends and competitor activities to identify new acquisition channels and partnership possibilities.
• Consultative Sales Excellence: Drive revenue by delivering customized eCommerce solutions that address specific client business goals and digital challenges.
• Account Expansion: Identify and execute upsell and cross-sell strategies by advising clients on supplementary services and long-term growth subscriptions.
• Client Relationship Management: Serve as the primary liaison for global clients, nurturing durable and trust-based professional relationships.
• Cross-functional Collaboration: Work in tandem with Marketing, Partnerships, and Development teams to ensure a seamless transition from the initial pitch to project delivery.
• Process Optimization: Implement and maintain standardized sales procedures to improve overall conversion rates and pipeline efficiency.
• Strategic Reporting: Provide the management team with transparent reports on pipeline progress, consulting activities, and actionable market insights.

Requirements

• Experience: At least 4 years of proven experience in business development, sales, or related commercial growth roles.
• Strong understanding of digital strategy, eCommerce platforms (Adobe Commerce, Shopify, etc.), and international market dynamics are a plus.
• Communication: Exceptional interpersonal and communication skills, with the ability to engage effectively with global stakeholders.
• Core Competencies: Results-oriented with a proactive, creative approach to problem-solving and a strong drive to exceed targets.
• Agency Background: Prior experience working within an eCommerce agency environment is highly advantageous.
• Strategic Thinking: Ability to translate complex client needs into actionable business consulting strategies.

Benefits

• Competitive salary, plus performance-based commission, with salary reviews scheduled every 6 months.
• Gain unique insights into business strategy and the eCommerce industry through direct guidance from the Managing Director.
• Comprehensive social and health insurance coverage provided in full accordance with the Vietnam Labor Code.
• 13.5 days of annual leave (including 1.5 days for company trips).
• Fast-track career advancement opportunities with support for professional courses and certifications.
• A results-driven and collaborative environment featuring seniority allowances, birthday gifts, and innovative team activities.

Location: Vietnam

Skills: