Senior AI/ML Engineer
Clearer.io is hiring a Senior AI/ML Engineer to drive innovative AI solutions that power the future of e-commerce. This is a 100% remote role based in Vietnam, offering flexible work arrangements and close collaboration with global teams. You’ll architect and lead development of AI-driven features like search, recommendations, and LLM-based applications. Duties include mentoring, shaping AI strategy, and implementing scalable cloud-based ML systems. Benefits include 20 days of leave, performance bonus, MacBook, health care, wellbeing budget, and learning opportunities.
Candidates should have 5+ years of experience with degrees in Computer Science or equivalent, proven experience deploying large-scale AI applications, and strong expertise in deep learning, NLP, LLMs. Familiarity with AWS, Azure, or Google Cloud is essential, and background in Shopify or eCommerce is a plus. Strong communication, leadership, and mentorship capabilities are critical to success in this role.
Clearer.io is a fast-growing, forward-thinking company that values clarity, impact, and customer-first innovation. You'll join a supportive, diverse remote team dedicated to shaping smarter online retail experiences and redefining what’s possible in eCommerce.
What You’ll Do:
- Contribute to and technically lead the implementation of AI strategy for search, recommendations, and personalized experiences in e-commerce.
- Lead the development of LLM-based AI applications, such as technical support chatbots and AI assistants.
- Design and implement scalable, cloud-based AI solutions using AWS, Azure, or Google Cloud.
- Ensure model fairness, bias mitigation, and ethical AI practices.
- Architect ML pipelines with advanced monitoring and retraining mechanisms.
- Collaborate with cross-functional teams and stakeholders to define AI roadmaps.
- Mentor and provide technical guidance to AI/ML engineers.
What You’ll Bring:
- Typically requires a minimum of 5 years of related experience with a Bachelor’s degree in Computer Science, Engineering, or equivalent.
- Experience with e-commerce and with specific experience of Shopify a plus!
- Proven track record in deploying AI solutions at scale.
- Deep expertise in deep learning, NLP, LLMs.
- Strong cloud computing skills with AWS, Azure, or Google Cloud.
- Leadership experience in AI/ML projects.
- Excellent communication and mentorship skills.
- What other characteristics do we look for? Leadership for sure. Some of the attributes we appreciate include:
- Inquisitiveness
- Having pride in one’s work
- Tenacity: trying to work it out but knowing when to ask for help
- Follow-thru and dependability
- A strong belief in the team’s success
- Most importantly, friendly/kind/a good teammate
- Demonstrable examples of leading individuals/teams driving architectural direction, establishing best-practices and patterns
Why clearer.io?
- Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf.
- Purposeful progress: We harness our ingenuity to keep leveling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new.
- Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve. We ask ‘How can we help?’ striving always to make a meaningful impact.
- Always open: With transparency we simplify the complex, collaborate globally and empower everyone. We believe openness in our communication - with customers, partners, and team members - is essential for building strong relationships.
- Join our 100% remote team based in Vietnam! We offer the flexibility to work from anywhere within Vietnam, ensuring seamless collaboration with our global teams.
- Performance-based Year-End Bonus: Recognizing and rewarding your individual contributions.
- Time Off: 20 days/year, in addition to Vietnam holidays.
- MacBook Provided.
- Collaborative Events: Offline meet-ups, monthly gatherings and year-end party.
- Continuous Learning: Technical and general workshops, online resources.
- Health and Wellness Benefits: Generali Health Care, annual check-up, Wellbeing budget to support for classes promoting physical and mental health.
- International Exposure: Enhance expertise and English communication skills.
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