Salesforce Solution Architect - Fluent in English & Vietnamese

Salesforce Solution Architect - Fluent in English & Vietnamese

Company: GCT Solution

Company description: GCT Solution builds AI-driven systems and scalable digital platforms through advanced software engineering.

We combine artificial intelligence, data technologies, and modern engineering practices to help organizations transform complex operations into intelligent, automated, and highly scalable systems. From AI assistants and learning platforms to industry-focused applications, our solutions bring practical AI into real-world business environments.

With a team of experienced engineers and technology specialists, GCT Solution works with global partners to design and deliver reliable software platforms across industries such as finance, healthcare, education, and logistics.

By integrating AI capabilities with strong software engineering, we help organizations build smarter systems, accelerate innovation, and create lasting digital impact.

AI-Driven Systems. Engineered for Real-World Impact.

Primary description: GCT Solution · Vietnam (Remote)

Description: Salesforce Solution Architect (Sales Cloud & Integrations) | RemoteWorking hours - GMT+7: 08h30 – 12h & 13h – 17h30, Mon - FriRole summary: We're looking for a Salesforce SA to help design and govern solutions on a large scale Salesforce CRM platform across multiple business units and countries (8 markets). This is a stakeholder-facing, techno-functional role: you will translate business processes into scalable Salesforce solutions, validate designs with stakeholders, and guide delivery teams through implementation—without being the primary coder. You'll focus mainly on:- Sales Cloud (primary)- Service Cloud (some)- Experience Cloud (B2B use cases)- Integrations (major focus area)- (Marketing Cloud is handled by another team)About us: We are leading technology and super-app company operating across Southeast Asia. We manage a large, multi-country Salesforce CRM environment spanning 8 markets, with a Salesforce team of ~60–70 people (BA, Dev, QA, DevOps, Architects)--- Apply Now: Please carefully review the JD below and kindly attach your most up-to-date CV, including a role-fit statement (what makes you a strong candidate for this role), key skills summary, and clearly highlighted relevant experience aligned with the requirements.You can submit your application either on Linkedin or on our company website: https://gct-solution.net/career/recruitment/salesforce-solution-architect 🔗

I. Requirements

• 8+ years of experience in Salesforce delivery, with progression such as Developer → Tech Lead → (Technical/Solution) Architect, or strong techno-functional consulting background
• Proficient in English & Vietnamese, both verbal and written
• Proven experience designing solutions on: Sales Cloud - must-have; Integrations - must-have; Service Cloud and/or Experience Cloud (strong plus)
• Strong understanding of Salesforce architecture concepts:
  • Data model & core objects (Account, Contact, Opportunity, Product, Price Book, etc.)
  • Automation approaches (Flow, Apex, triggers) — at least at design/review level
  • Integration + security fundamentals (API patterns, OAuth concepts, connected apps, permissions)
• Ability to produce high-level roadmaps and solution options even when you haven't implemented the exact feature before (you can research fast, but you don't "freeze")
• Excellent communication and stakeholder management skills - this is critical and will be evaluated heavily

● Nice-to-have

• Experience in multi-country / regional operating models, working with distributed stakeholders
• Experience with high-volume scenarios and designing for scale (performance, limits, resiliency)
• Familiarity with Salesforce best practices for lead capture patterns (e.g., web-to-lead vs API-based vs third-party forms), and operational considerations
• Certifications (helpful but not sufficient alone):
  • Salesforce Application Architect / System Architect tracks
  • Integration Architecture Designer
  • Sharing & Visibility Designer
  • Sales Cloud Consultant

● Key competencies - how we'll evaluate

• Clarity of communication
• Architect mindset
• Integration depth
• Stakeholder consulting
• Strategic coordination

II. Key responsibilities

• Stakeholder discovery & solution shaping
• Lead / support requirement discovery and grooming with Business Analysts and business stakeholders
• Ask the right questions to uncover workflows, pain points, edge cases, and non functional requirements
• Translate business needs into platform-capable solution options, clearly explaining tradeoffs
• Architecture & design governance
• Produce high-level solution designs (end-to-end) and convert them into detailed designs when needed
• Ensure designs are reviewed, approved, and signed off before build starts
• Participate in architecture reviews / brainstorming with other architects; act as accountable approver when assigned
• Integration architecture (core)
• Define patterns for integrating Salesforce with internal and external systems: APIs, middleware, event-driven flows, data sync,..
• Ensure reliability and user experience for integrated journeys: prevent lead loss on failures, design retry/queuing mechanisms, error handling,..
• Delivery guidance (not hands-on coding)
• Guide developers on implementation approach and standards
• Review solution designs and key technical decisions; be able to review code/config when needed
• Ensure alignment across teams (Dev, QA, DevOps, BA) through the SDLC
• Cross-project strategy & dependency management
• Maintain a strategic view across parallel initiatives: overlapping scope across markets/projects,..
• Identify dependencies early and propose reusable components / shared interfaces to avoid rework later

III. Benefit

Working remotely 100% - Long term contract
Monthly salary up to 100,000,000 VND
Support from PM and teammates

Location: Vietnam

Skills: Salesforce Solution Architect, Sales Cloud, Integrations, Service Cloud, Experience Cloud, AI technologies, Data engineering