AI Integration Specialist

Who We Are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK, and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we're proud of our unique DNA, which we call The EH Way.

• We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
• We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate, and scale
• We are Apolitical - we do not take a position on political or social topics unless it relates to our Mission
• We Live by Our Values - we role model our values 100% of the time
• We Expect High Performance - we set a high standard and we're not satisfied with being average

This role

As an AI Integration Specialist, your mission is to accelerate the delivery of AI-enabled solutions at Employment Hero by designing and implementing the integrations, automations, and infrastructure that power them.

You'll work at the intersection of AI, automation, and engineering — building the connective tissue between systems, workflows, and data that bring AI use cases to life. Whether it's triggering workflows from Slack, orchestrating actions across tools like Salesforce, or enabling access to cloud-based AI models, you're the one who turns the concept into something real.

This is a technical individual contributor role, focused on delivery. You'll work as part of the AI Enablement Team, with a deep focus on systems integration, APIs, cloud tooling, observability, and orchestration. While most of your work will support AI-first use cases, you'll occasionally contribute to broader integration needs across our enterprise platforms landscape.

This will include

AI-Focused Integration & Automation

• Build and maintain integration pipelines that connect AI agents, services, and workflows with EH and third party platforms
• Work with business and enablement teams to deliver production-ready automations that power AI-first use cases
• Design and implement secure, scalable integration patterns using modern tooling (e.g. serverless functions, webhooks, pub/sub models)

General Integration Engineering

• Contribute to broader system integration needs across EH
• Help uplift the team's ability to manage and monitor integrations, ensuring reliability and traceability
• Maintain integration artifacts, error handling logic, and standardized reusable components

Platform Enablement & Collaboration

• Partner with AI Enablement Specialists to deliver the technical back-end for experiments and pilots that need robust infrastructure
• Unblock use cases by solving data access, flow orchestration, or cross-platform integration challenges
• Support teams in understanding and using integration capabilities, platforms, or APIs effectively

Cloud-Native Architecture & Delivery

• Build and manage integration components in AWS or other cloud-native environments (e.g. Lambda, Step Functions, API Gateway)
• Contribute to infrastructure-as-code and automation of deployment pipelines as needed
• Maintain observability across key services and respond to issues with speed and precision

Who You Are

To thrive at Employment Hero, you'll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you'll also bring

• 3-5 years in integration engineering, automation, or backend roles with a delivery mindset
• Strong hands-on experience with REST APIs, event-driven systems, and data flow design
• Experience building integrations using AWS services (e.g. Lambda, Step Functions, API Gateway, S3, EventBridge)
• Familiarity with scripting or backend languages (e.g. Python, Node.js) and infrastructure-as-code
• Understanding of modern SaaS platforms (e.g. Salesforce, Slack, Relevance.ai, etc.) and how to connect them
• Ability to work in a fast-paced, agile environment and adapt to shifting priorities
• Comfortable supporting both AI and non-AI integration scenarios based on business need

What We Can Offer

At Employment Hero, we don't just talk about a better way to work - we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge, and outputs
• You'll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You'll own ESOP (employee share options) in one of the world's fastest-growing tech companies
• You'll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidized egg freezing, a WFH office expense budget, and outstanding learning & development opportunities